DiaNotes Support

How can we help?

Find help with glucose records, Apple Health, data export, reminders, and your DiaNotes account. All DiaNotes features are free and do not require a subscription or in-app purchase.

Need more help? Email privacy@diaeats.net.

Glucose Records

  • Add a reading from the main Add Reading action.
  • Edit or delete a reading from its detail view.
  • Use meal and context labels to keep your history organized.

Apple Health

Apple Health access is optional. Open Settings > Health Data in DiaNotes to connect Apple Health, then review the Blood Glucose permissions in the Health app if data does not appear.

Export Your Data

Open Settings > Data & Privacy > Export Data to create a CSV file of your glucose records. You can choose a date range and share or save the exported file.

Reminders and Notifications

Configure reminders in DiaNotes Settings. If reminders do not arrive, check that notifications are enabled for DiaNotes in the iOS Settings app.

Account and Privacy

  • Sign out or manage your account from Profile > Account & Security.
  • Delete your DiaNotes account and DiaNotes-stored data from the same screen.
  • Review the Privacy Policy, Privacy Choices, and Terms of Use.

Medical and Emergency Notice

DiaNotes supports personal record keeping and educational insights. It does not provide medical diagnosis, treatment recommendations, or emergency monitoring. Contact a qualified healthcare professional for medical advice and local emergency services for urgent help.